Who is this adventure designed for?
Standing flat-footed with arms extended above your head, you must be able to reach 6’; children 6 years old and up may participate on the course as long as they are accompanied by someone 16 or older.
- Under 10 years old must be accompanied by an adult unless waived by a staff.
- Must wear closed toed shoes
- Long hair must be tied back
- Must wear pants or shorts
- Must not be under the influence of drugs or alcohol
- No camera or phone unless secured by wrist strap or have a securable pocket
- Not recommended for women who are pregnant or for those with heart conditions.
- Must pass ground school and orientation, follow all safety rules and use equipment as directed.
How Much Does it Cost?
What if I am afraid of heights?
Are staff on the course with me?
Do I have to make a reservation?
Are you open in the rain?
What time should I arrive?
What am I connected to?
How old do you have to be?
Plans change. We get it! Thats why we offer a hassle free, full refund if you give us a 24-hour notice. Inside of 24 hours, we can have a hard time filling that slot, so unfortunately, we can’t offer a refund at that point.
For kayaking, we require a 72-hour notice for a full refund. Unfortunately, inside of 72 hours, it is very challenging for us to fill that tour spot. For peace of mind, we also offer a program called Peek Protect, offered through our 3rd party booking system. For a small fee, it insures your tour, so you can cancel and get a full refund with a 24 hour notice.
Scared out of my mind refund policy
So, you decided to give this adventure at heights thing a go. Butttttt, your progress stopped the moment you stood on our first platform and are now death gripping the nearest non-moving object to you. Guess what, we will not penalize you (too much) for being deathly afraid of heights. If you never make it off the first platform, and are desperate to come back down, we will give you a 50% refund.
Lightning refund policy
Since we are big fans of not having any of our guests being struck by lightning, we have a fairly strict lightning policy. If lightning comes within 10 miles from us, we will shut the course down until the lightning leaves our 10-mile radius.
Depending on how long you have been on the course, we have a few refund options.
Option 1: If you just got on the course, or haven’t even finished your orientation, a full refund is in order if you are unable to reschedule.
Option 2: So you finished your orientation, got through ground school, but have over 30 minutes left on the course, we will either give you a 50% refund or a rain check that never expires for another full tour.
Option 3: If you are on the course with 30 or fewer minutes left, we can reschedule you to come another time, or give you a rain check that never expires for a future visit. However, there will be no refund.
Use our chatbot on the lower right of the screen to answer just about any question you can come up with!
Give us a call at 970.586.3066 or email email@example.com, and we’ll gladly go over all the details with you prior to your visit.
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